Subscription Terms

1. Scope

These Subscription Terms supplement the Terms of Use and apply to auto-renewable subscriptions, free trials, promotional offers, usage allowances and paid digital access in the MedaStaré application.

MedaStaré currently offers its standard subscription products on a monthly billing basis. No annual subscription is currently offered unless an annual or other billing option is expressly displayed on the applicable purchase screen in the future.

For purchases processed through the Apple App Store, Apple's applicable terms, billing rules and refund procedures also apply. For purchases processed through Google Play, Google Play's applicable terms, billing rules and refund procedures also apply.

If mandatory consumer protection law gives you rights that cannot lawfully be limited by these Subscription Terms, those rights remain unaffected.

2. Subscription tiers

Star, Star VIP and Crown by MedaStaré are separate subscription products or entitlement levels. Access to a higher tier does not permanently transfer ownership of any digital service, AI capability, allowance or other subscription feature to the subscriber.

Subscription features, AI allowances, usage limits and other benefits may differ between tiers and may evolve over time. The exact features, allowances, eligible offers and other subscription benefits presented in the app for the applicable product and billing period form part of the applicable subscription offering.

MedaStaré may change the names, features, limits or availability of subscription products for future billing periods, subject to applicable law and applicable store requirements. MedaStaré will not reduce a benefit already purchased for the current paid period where prohibited by applicable law.

The exact subscription product, price, billing period, included entitlements and renewal terms displayed before purchase control over any general website description.

3. Price and billing period

MedaStaré's standard subscription products are currently offered on a monthly billing basis.

Prices are localized by the applicable store and may vary by country, region, currency, tax treatment, storefront and store account. MedaStaré does not rely on one global subscription price.

Before purchase, the applicable purchase screen displays the subscription product, amount to be charged, monthly billing period, included services or entitlements and any introductory offer made available to you.

The price shown by the Apple App Store or Google Play at the final point of purchase confirmation is the controlling transaction price for that purchase.

Prices displayed elsewhere by MedaStaré for informational, promotional or comparison purposes do not override the localized price presented by the applicable store at confirmation.

MedaStaré does not receive your full payment card details from Apple or Google for in-app subscriptions processed through their respective billing systems.

4. Free trials and promotions

• A free trial or promotional offer is available only when it is displayed as available for your account and selected subscription product at the time of purchase.
• The purchase screen states the applicable trial or promotional period and the price that applies after it ends.
• Unless canceled before renewal in accordance with the applicable store's rules, an eligible trial or promotion may convert automatically into a paid monthly subscription.
• Eligibility, introductory pricing, offer duration and redemption limits may be determined by Apple, Google, the store product configuration or the specific offer.
• A trial or promotional offer for one subscription tier does not necessarily make the subscriber eligible for a trial or promotion on another tier.
• Promotional offers and codes cannot be combined unless expressly stated.

5. Automatic renewal

Star, Star VIP and Crown by MedaStaré subscriptions are auto-renewable monthly subscriptions unless the applicable purchase screen expressly states otherwise.

The applicable store may charge the payment method associated with your Apple Account or Google account for each renewal period unless the subscription is canceled before the store processes renewal.

Renewal timing, billing dates, payment authorization, renewal notices and any store-required price-change consent are governed by the applicable store rules and applicable law.

Paid MedaStaré access is based on a valid subscription entitlement recognized and verified by MedaStaré.

MedaStaré may suspend, modify or remove paid access if the applicable store reports that a transaction or entitlement has expired, been canceled, refunded, revoked, reversed or is otherwise no longer valid.

6. Cancellation and management

You may manage or cancel a subscription using the tools provided by the store through which you purchased it.

For Apple App Store purchases, subscription management is available through Apple's subscription management tools and, where provided, through a Manage Subscription link in MedaStaré.

For Google Play purchases, subscription management is available through Google Play's subscription management tools and, where provided, through a Manage Subscription link in MedaStaré.

Cancellation generally prevents the next automatic renewal. Unless the applicable store, applicable law or a specific refund decision provides otherwise, cancellation does not automatically refund the current billing period and eligible access may continue until the end of that paid period.

Removing the MedaStaré application, signing out of MedaStaré or deleting the MedaStaré account does not by itself cancel an App Store or Google Play subscription.

7. Restore Purchases

Where supported, Restore Purchases or an equivalent entitlement recovery process checks eligible store transactions associated with the applicable store account and attempts to restore the corresponding Star, Star VIP or Crown by MedaStaré entitlement after successful verification.

Restoring an eligible purchase does not create a new subscription or duplicate charge.

You may need to use the Apple Account or Google account associated with the original eligible purchase and sign in to the appropriate MedaStaré account so that the verified entitlement can be connected securely.

Restoration is subject to successful verification of the relevant store transaction and does not override a refund, revocation, expiration, cancellation, fraud decision or other controlling store-side status.

8. Upgrades, downgrades and product changes

Where available, subscribers may be able to move between Star, Star VIP and Crown by MedaStaré.

The timing and billing effect of an upgrade, downgrade or other subscription change may differ depending on the applicable store, subscription configuration, country, storefront and offer.

Apple or Google may determine when a plan change takes effect and whether any prorated charge, credit, replacement subscription period or other billing adjustment applies.

The applicable purchase or subscription-management screen will display the available options and applicable billing information before confirmation.

MedaStaré may change future pricing, subscription names, limits or benefits with any notice, consent or other process required by the applicable store and applicable law. A future price change does not take effect merely because a different price appears on this website.

9. Billing retry, grace period and expiration

If a renewal payment fails, Apple or Google may use billing retry, grace-period, account-hold, payment-recovery or similar store mechanisms where available.

During such a period, MedaStaré access may continue, become limited or end based on the verified entitlement status made available by the applicable store.

Paid access ends when the verified entitlement expires, is revoked or is otherwise no longer valid.

10. Refunds

Except where required by applicable law, an applicable store policy or an approved refund decision, subscription payments are generally non-refundable.

Apple App Store purchases. Refund eligibility for purchases processed through the Apple App Store is determined under Apple's applicable refund policies and applicable law. Refund requests for App Store transactions should be submitted through Apple's refund process. MedaStaré may provide transaction or entitlement information where permitted and necessary, but MedaStaré does not control Apple's final refund decision for App Store transactions.

Google Play purchases. Refund eligibility for purchases processed through Google Play is governed by Google Play's applicable refund policies, applicable law and any refund authority available to MedaStaré under Google Play's systems. Google may review and process certain refund requests directly. In other circumstances, Google may direct a user to the developer, and MedaStaré may process or assist with a refund where permitted or required.

A cancellation is not the same as a refund. Unless the applicable store, applicable law or a refund decision provides otherwise, canceling a subscription stops future renewal but does not automatically refund the current paid period.

Nothing in these Subscription Terms limits any mandatory refund, withdrawal, cancellation or other consumer right that cannot lawfully be excluded.

11. Account deletion

Account deletion and subscription cancellation are separate processes. Information about MedaStaré account deletion, deletion timing and lawful retention is provided in the MedaStaré Account Deletion Policy and Privacy Policy.

Where technically supported, the app may present account-deletion options in connection with an active paid period. Any such option does not replace store subscription management unless expressly stated.

12. Transaction and entitlement records

MedaStaré may process limited store transaction identifiers, subscription product or tier information, entitlement status, expiration information, renewal status, refund or revocation status and related records as necessary to verify paid access, prevent fraud, restore eligible purchases, administer subscription changes, provide support and comply with legal, tax, accounting or recordkeeping obligations.

MedaStaré does not receive full payment card information from Apple or Google for subscriptions processed through their respective in-app billing systems.

For more information about personal data processing and retention, see the MedaStaré Privacy Policy.

13. Support

For purchase restoration, entitlement or subscription-access issues, contact support@medastare.com .

For store billing, cancellation or refund requests, you may also need to use the support and subscription-management tools provided by the store through which the purchase was made.

Never send MedaStaré your Apple Account password, Google account password, complete payment card number, security code or other store login credentials.